Call Us: 503-743-0111

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A fiber plan that will fit your needs

TRUFIBER 500
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for Area Pricing

1000 Mbps Down x 1000 Mbps Up
500GB Data

Get service
TRUFIBER 1000
Contact Us
for Area Pricing

1000Mbps Down x 1000Mbps Up
1000GB Data (1TB)

Get Service
TruFIBER 3000
Contact Us
for Area Pricing

1000 Mbps Down x 1000 Mbps Up
3000GB Data (3TB)

get service
*Applicable taxes and fees are additional, Terms and Conditions Apply**
All plans are not available everywhere, contact us to see what is available in your area

Viser Fiber Modem included in all residential plans

What are your current speeds?

What a few customers have to say about us:

"The last time I called in, I got a call back in a reasonable amount of time and the guy I talked to was very personable, patient, and helpful. And he made sure to ask if I had any more questions before we said 'good-bye'. I appreciate that level of service."

Brigid O.
Viser Customer

"Prompt response to service inquiries, either by phone or online! Polite informative service representatives. We're glad these people stepped up and invested their futures in providing our area with internet service. In today's fast and sometimes impolite world it's nice to receive such service as provided by Viser."

Peter K.
Viser Customer

"Last time I called, without my even asking if I had the latest and greatest. they saw that a better antenna was available, and came and installed it"

William V.
Viser Customer

"After years of dealing with poor customer service and poor connection speeds with Hughesnet I finally had enough. I made the switch to Viser and could not be any happier. I am getting faster connection speeds and more data or less money! Viser's customer service is top notch, any time I need anything they are only a call away!"

Dustin C.
Viser Customer

"The only time I called (it was after normal work hours) my call was promptly answered and the issue was corrected in a short amount of time. The service vastly exceeded my expectations."

Denita W.
Viser Customer

"We have been very happy with Viser ever since it's inception! The last big power outage we had knocked several electronic devices out of wack including our router. Kameron was on it very quickly to resolve my problems and since then our internet has been even faster, if that's possible! Thank you Viser for your enduring and professional customer/technical service and friendliness!"

Molly A.
Viser Customer

"Lost internet reception after a lightning storm. Called Viser expecting to get a recording but actually talked with a live person. After a few attempts to locate the problem over the phone a serviceman came out and solved the problem that same evening. He checked everything out and after the repair he didn't think my signal was as strong as it should be. He grabbed a ladder off the truck and went up near the second story roof at 8pm and adjusted the antenna. Awesome customer service you rarely see today."

Bill S.
Viser Customer

Phone Service

Want a home phone? We've got it!
Standard Phone Plan
$29.99

Basic home phone for the residential customer. High availability VOIP phone.

  • Unlimited Nationwide
  • Unlimited Local
  • Free Long Distance USA, CAN
  • Call Waiting
  • Voicemail

Frequently Asked Questions

What services does Viser offer?

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Viser offers Fiber internet access as well as Phone Service (VOIP) if you would like a home phone. We also have some add on services like our Managed Router service.

Where is Viser Fiber available?

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Viser fiber plans are currently available in Turner (OR), Aumsville (OR), Jefferson (OR), and the rural areas in between.

Do I need a Viser Account to sign up for Viser TruFiber?

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Yes, but we will set that up for you. Just fill out the contact form on the bottom of viser.com and we will take care of the rest.

This will notify our team that you are interested in fiber and we will reach out with information regarding the availability.

Do I have to pay for installation?

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Yes. Standard Installation for Viser fiber is $99. Depending on the install and location, your installation may be up to $798 with a possibility of being quoted a construction fee depending on how far away your home is from the our nearest network connection.

How do I cancel my Viser Fiber account?

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If you would like to cancel your Viser Fiber service, contact the customer service team by phone or email.

Can I change my Viser Fiber plan?

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Yes, you can change your Viser TruFiber internet plan at any time as long as there are multiple plans available in your area. Contact the customer service team by email or phone to do so.

Why choose Viser Fiber?

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If you want the fastest upload and download speeds, then you will want a fiber internet plan, and Viser Fiber is one of the only fiber providers in the area.

The great thing about fiber internet is that your upload and download speeds are matched. DSL and cable internet plans fail in providing matched speeds, with upload speeds usually much slower than your download speeds.

This isn't a problem with Viser Fiber internet plans. You will be enjoying top internet speeds with our TruFiber plans.

How do I get service?

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Just fill out the form at the bottom of the page on viser.com. This will put you in the queue for processing. A member of our team will send a message to your email about service availability and how to get connected to Fiber!

Benefits of signing up:

  • You don't have to pay for service until Viser Fiber is installed in your home, and you can change your service plan at any time if there are other plans available in your area.
  • If we don't currently have service in your area, you will be added to our map of future build areas. Tell your neighbors to do the same as the more interest we have in an area the faster we can get you on the build schedule.

Do you have some possibilities in mind?

We are always looking for new locations! Do you have some property in a city we can place some fiber equipment, or own some land on a hill/mountain that we can place a tower? Let us know what you have!
Get in Touch

This is how we build fiber

Who’s getting faster Internet first? It could be you and your neighbors. Let us explain how it works. By filling out our survey and registering, you show us where demand for our services is greatest. 

Where we see great demand, we will do an in-depth assessment of the feasibility of building our network there, and, if viable, we will build first to those who want it most. So keep on encouraging your neighbors to take our survey and registering for services. The more there are of you, the greater the chance of getting connected to our fast and reliable network.
Interest Gathering Phase

Which area is getting fiber internet first? It could be your area or an area next to yours, it all depends on hitting the required interest amount.

Send in the contact form to register your interest, then tell all your neighbors and friends to do the same. The more interest we have in an area, the faster we can build to it.

We also need to find areas to place cabinets and other fiber facilities, so if you have some space let us know. Help us build to you because we want you to have access to fiber!

Sign Up Phase

You were notified that we are going to be building you area. Now it is time to sign up for internet access and get sweet deals on installation and other costs. Sign up for internet, pay the fees, and get ready for faster internet!

We are going to be bringing our fiber to your area. Now we need some real numbers when it comes to future customer count in the area. Sign up and get special deals for early adopters. This would be things that will save money, a possibility would be getting the construction fee credited to your initial bill. What does that mean? That means you were just hooked up to fiber for FREE!!!!!

You help us, we help you. You are getting FIBER INTERNET FIRST!

Construction Phase

We are building fiber in your area! High-speed fiber internet access is right around the corner!

Aerial and underground work is being completed to bring TrueFiber to your area! We will keep you up to date on what's happening and will let you know as soon as we are ready to schedule your installation!

You will see our trucks and professionals driving around your city installing our equipment!

Installation Phase

The time has come! We are coming to install fiber at your location!

You are getting fiber installed! We are bringing fiber straight to your house! Something most ISPs don't do. We are future-proofing your internet service. Prepare to be amazed by the capabilities your internet is about to achieve!

Gather Interest

Take our customer survey to show your interest in high-speed Internet. Don’t forget to tell your neighbors to do the same! The more there are, the faster your area can advance to the next step.

Sign Up

You’re getting closer to getting your better connection! Sign-up for your new service and convince your neighbors to do the same and we will soon be deploying your area.

Construction

Well done! You’ve passed the threshold and our feasibility assessment and the build-out in your area begins.

Get Connected!

Congratulations! You and your neighbors are now surfing in lightning-speed!

Interested in new service?

Fill out the form

Are you a current customer with questions about billing, support, etc.? Log in to your Portal and submit a ticket.

Thank you! Your submission has been received! Tech Support will get back to you as soon as possible. Generally within 24 hours.

Please add customercare@viser.com to your contact list or check your spam folder if you don't hear from us with 1-3 days.

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FAQ

Check out Frequently Asked Questions in the FAQ Page!